Trusted by growing teams across the US
Your team has IT problems. You don't have an IT team. Equipped is your IT team. Real humans who know your business, backed by AI that makes us faster than any IT shop.
Trusted by growing teams across the US
You're the CEO, the ops lead, or the "person who's good with computers." IT keeps landing on your plate, and it's costing more than you think.
Provisioning devices, granting access, configuring tools. For every single new employee.
7 hoursPonemon / Cerby 2023
Every time an employee hits an IT issue, they lose over three hours of productive work waiting for a fix.
3.2 hoursHappySignals, 1.8M+ responses
Most companies forget to revoke access when employees depart, leaving sensitive systems exposed.
83%Beyond Identity Research
Equipped handles all of it.
Add Equipped as an admin to your apps (Google Workspace, Slack, Okta, etc.). We map your workflows, devices, and roles.
Employees message Equipped in Slack or Teams. Our team responds fast, backed by AI that handles the routine stuff instantly so we can focus on what actually needs a human.
New hire? Device ready on Day 1. Someone leaves? Access revoked, device retrieved. Upgrade needed? Shipped and swapped.
AI resolves the routine. Humans handle the complex. You handle zero.
Your team messages us in Slack or Teams. Our team knows your setup and resolves most issues in minutes. AI handles the routine stuff instantly so we never slow down.
Every request gets a real person behind it. No bots pretending to be human, no waiting days for a callback. Complex problems get expert attention fast.
Procurement, setup, shipping, retrieval, disposal. We handle the full device lifecycle so you never touch a spreadsheet again.
New hire productive on Day 1. Device configured, access granted, welcome guide sent. No more sitting with them for half a day.
Access revoked across all apps. Device retrieved (97%+ retrieval rate). Data wiped. Clean, complete, compliant.
Every interaction teaches the system. Resolutions are saved, patterns are learned, and automation increases month over month.
“We can't justify a full time IT hire, so when we have issues it is outside everyone's comfort zones. It is a lot of 'let's see if that works' and that never feels very satisfactory.”
Head of Finance, marketing firm, 10–49 employees
Other providers give you people, or tools, or devices. Never all three at SMB-friendly pricing.
| MSPs | IT Software | Device Providers | Equipped | |
|---|---|---|---|---|
| Dedicated support team | ✓ | — | — | ✓ |
| Instant response times | — | ✓ | — | ✓ |
| Device lifecycle | — | — | ✓ | ✓ |
| SMB pricing | — | ✓ | — | ✓ |
| Gets smarter over time | — | — | — | ✓ |
Book a free 30-minute consultation. We'll map your setup, identify quick wins, and show you what "IT handled" looks like for your team.
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